Stop Chasing Tenants for Maintenance Details
Collect every request in one place — with the exact information you need, upfront. No more texts, calls, or missing details.
Maintenance requests come in messy and incomplete
Your tenants call, text, email, and leave voicemails. One reports a leak. Another mentions a broken lock. Now you're juggling messages across multiple channels.
When you finally look into it:
You don't know which unit it's for
There are no photos
You don't know if it's urgent
So you go back and forth… and lose time.
Every request comes in organized and ready to act
Tenants submit requests through a simple form — and you get everything you need instantly.
No more back-and-forth
Get full details, photos, and urgency level upfront
Everything in one queue
All requests appear in one organized dashboard
Tenants stop chasing you
They know their request was received and can track progress
Respond faster
Go from request to decision to dispatch without delays
How it actually works
You create a simple intake form
Share the link with tenants
Requests come in fully structured
You review and dispatch instantly
That's it.
What this looks like in real life
Tenant submits:
You receive:
New request → fully detailed → ready to act
You review → dispatch contractor → tenant is notified
No calls. No confusion. No delays.
Why this changes your workflow
Save hours every week
No more chasing missing details or clarifying requests
Reduce calls and emails
Tenants know their request is in the system
Make better decisions
You have all the information before taking action
Keep tenants happier
Clear communication reduces frustration
Flexible to your properties
Assign properties and units
Set issue categories
Add custom questions
Customize confirmation messages
Related features
Give your tenants a better way to report issues
And give yourself a faster, cleaner way to manage them.
Get Started Free